Active Incident

Updated a minute ago

Incident Status

Operational

Components

Workfront Status, Workfront API

Locations

CL01, CL02, CL03



September 12, 2018 2:01PM MDT
[Monitoring] Workfront is monitoring the progress of Hurricane Florence and wants to reassure customers that our contingency plans take such events into account. These plans include built-in failovers and redundancies across the data infrastructure for disaster recovery and business continuity. This is ensured by high standards of readiness at each data facility, geographically dispersed data centers, and multiple, independent Availability Zones (AZ) provided by Amazon Web Services (AWS). On a personal note, for all who find themselves in the path of the storm, our thoughts are with you. Please stay safe, and take care for each other out there.

Workfront Status




Operational

WorkfrontDAM




Operational

Workfront Fusion




Operational

Workfront API




Operational

Proofing




Operational

External Services

AWS S3

Workfront Uptime

100.00%




Avg. Response Time

140.94ms




Avg. Round Trip

220.54ms




Total Requests

358897.00 Hits




Workfront Uptime

99.99%




Avg. Response Time

157.52ms




Avg. Round Trip

237.14ms




Total Requests

280676.18 Hits




Workfront Uptime

99.99%




Avg. Response Time

130.51ms




Avg. Round Trip

207.85ms




Total Requests

279041.50 Hits




1

Active Incidents

0

Active Maintenances

0

Upcoming Maintenances

Maintenance Windows North America: CL01 | CL02 | CL03 | CL05 2nd and 4th Saturday 8:00 pm to 12:00 am MT 1st and 3rd Thursday 8:00 pm to 12:00 am MT EMEA: CL04 1st and 3rd Friday 2:00 am to 4:00 am GMT CL01, CL02, CL03, CL05 Preview environments refresh on Saturday CL04 Preview environment refreshes on Friday **We infrequently schedule maintenance in the windows listed above. If down time is necessary, it will be scheduled in the corresponding window and announced on this page.**

History (Last 21 days)

Description

Workfront Proof will be undergoing a database maintenance. Proofing application and components in Workfront will be unavailable during the maintenance time.


Components

Workfront Status, Proofing


Locations

CL01, CL02, CL03, CL04, CL05, Proof Processing, Proof Web Application, Proof API, Proof Email


Schedule

September 20, 2018 11:00PM - September 21, 2018 12:00AM MDT



September 20, 2018 11:00PM MDT
[Update] Scheduled maintenance is starting.

September 21, 2018 12:00AM MDT
[Update] Scheduled maintenance is complete.
Database MaintenanceScheduled Maintenance

Description

Database upgrades will be performed during the maintenance window beginning at 8:00 PM MDT. No customer impact or downtime is expected


Components

Workfront Status


Locations

CL01, CL02, CL03, CL04, CL05


Schedule

September 20, 2018 8:00PM - September 21, 2018 12:00AM MDT



September 20, 2018 8:00PM MDT
[Update] Maintenance has started.

September 20, 2018 8:05PM MDT
[Update] Maintenance finished.
Service Disruption on Cluster 1Service Disruption - SEV 1

Incident Status

Service Disruption - SEV 1


Components

Workfront Status


Locations

CL01




September 12, 2018 11:57AM MDT
[Investigating] The Workfront service is currently unavailable due to a hardware issue in our environment. We are working to resolve the situation as quickly as possible.

September 12, 2018 12:03PM MDT
[Resolved] Hypervisor crashed resulting in loss of a caching server caused cl01 to be non-responsive for a few minutes.