Active Incident

Updated 3 minutes ago

Incident Status

Component Disruption - SEV 3

Components

Workfront Status

Locations

CL05



June 12, 2018 11:44AM MDT
[Identified] Proofpoint, a third-party email security company is erroneously marking our mail servers as not trusted. We have a case open with Proofpoint to correct the error, but any Workfront customers that also subscribe to Proofpoint’s service will be impacted. As a result, customers on Cluster 5 may experience email delays or blocked delivery.

Workfront Status




Component Disruption - SEV 3

WorkfrontDAM




Operational

Workfront Fusion




Operational

Workfront API




Operational

Proofing




Operational

External Services

AWS S3

Workfront Uptime

100.00%




Avg. Response Time

116.96ms




Avg. Round Trip

189.88ms




Total Requests

366549.54 Hits




Workfront Uptime

100.00%




Avg. Response Time

147.11ms




Avg. Round Trip

216.83ms




Total Requests

301507.74 Hits




Workfront Uptime

100.00%




Avg. Response Time

165.94ms




Avg. Round Trip

236.25ms




Total Requests

295348.86 Hits




1

Active Incidents

0

Active Maintenances

0

Upcoming Maintenances

Maintenance Windows North America: CL01 | CL02 | CL03 | CL05 2nd and 4th Saturday 8:00 pm to 12:00 am MT 1st and 3rd Thursday 8:00 pm to 12:00 am MT EMEA: CL04 1st and 3rd Friday 2:00 am to 4:00 am GMT CL01, CL02, CL03, CL05 Preview environments refresh on Saturday CL04 Preview environment refreshes on Friday **We infrequently schedule maintenance in the windows listed above. If down time is necessary, it will be scheduled in the corresponding window and announced on this page.**

History (Last 21 days)

Proofing is Temporarily UnavailableComponent Disruption - SEV 3

Incident Status

Component Disruption - SEV 3


Components

Workfront Status, WorkfrontDAM, Workfront Fusion, Workfront API


Locations

CL01, CL02, CL03, CL04, CL05, WorkfrontDAM, Workfront Fusion




June 6, 2018 10:44AM MDT
[Investigating] Proofing functionality in Workfront is temporarily unavailable. We are working to resolve the situation as quickly as possible.

June 6, 2018 10:55AM MDT
[Resolved] Proofing functionality in Workfront is now fully restored.
Database MaintenanceScheduled Maintenance

Description

Database upgrades will be performed during the maintenance window beginning at 8:00 PM MDT. No customer impact or downtime is expected.


Components

Workfront Status


Locations

CL01, CL02, CL03, CL04, CL05


Schedule

May 31, 2018 8:00PM - May 31, 2018 10:00PM MDT



May 31, 2018 7:56PM MDT
[Update] Maintenance has started.

May 31, 2018 8:58PM MDT
[Update] Maintenance finished.
Service Disruption on Preview cl05Component Disruption - SEV 3

Incident Status

Component Disruption - SEV 3


Components

Workfront Status


Locations

CL05




May 31, 2018 1:43PM MDT
[Investigating] The Workfront service for preview cl05 is currently unavailable due to a problem with an application database. Users may be unable to login or receive error messages. We are working to resolve the issue as quickly as possible.

May 31, 2018 1:52PM MDT
[Resolved] Issues have been resolved.