All Systems Operational

Updated 2 minutes ago

Scheduled Maintenance

Schedule

June 24, 2017 10:00PM - 12:00AM MDT

Components

Workfront Status

Locations

CL01, CL02, CL03, CL04, CL05

Description

Workfront's proofing service may be briefly affected during the scheduled maintenance.
ProofHQ Scheduled MaintenanceScheduled Maintenance

Schedule

June 24, 2017 10:00PM - 12:00AM MDT

Components

Data centers, ProofHQ Status

Locations

PHQ API, PHQ Email, PHQ Proof Processing, PHQ Web Application, PHQ Website, Proof1, Proof2

Description

ProofHQ will be temporarily unavailable for database maintenance.

Workfront Status




Operational

ProofHQ Status




Operational

Data centers




Operational

Locations

External Services

AWS EC2

AWS S3

Rackspace

ProofHQ Uptime

100.00%




Workfront Uptime

100.00%




Avg. Response Time

59.83ms




Avg. Round Trip

130.74ms




Total Requests

266460.00 Hits




ProofHQ Uptime

100.00%




Workfront Uptime

100.00%




Avg. Response Time

92.54ms




Avg. Round Trip

184.49ms




Total Requests

609799.23 Hits




ProofHQ Uptime

100.00%




Workfront Uptime

100.00%




Avg. Response Time

90.88ms




Avg. Round Trip

465.36ms




Total Requests

613136.09 Hits




Maintenance Windows North America: CL01 | CL02 | CL03 | CL05 | ProofHQ 2nd and 4th Saturday 8:00 pm to 12:00 am MT 1st and 3rd Thursday 8:00 pm to 12:00 am MT EMEA: CL04 1st and 3rd Thursday 2:00 am to 4:00 am GMT CL01, CL02, CL03, CL05 Preview environments refresh on Saturday CL04 Preview environment refreshes on Friday **We infrequently schedule maintenance in the windows listed above. If down time is necessary, it will be scheduled in the corresponding window and announced on this page.**

History (Last 30 days)

ProofHQ - proof processing delaysDegraded Performance - SEV 2

Incident Status

Degraded Performance - SEV 2


Components

ProofHQ Status


Locations

PHQ Proof Processing




June 23, 2017 2:40PM MDT
[Investigating] We are currently experiencing some delays with proof processing. The teams are investigating.

June 23, 2017 3:22PM MDT
[Resolved] Proof processing is now functioning.
Proofing is Temporarily UnavailableComponent Disruption - SEV 3

Incident Status

Component Disruption - SEV 3


Components

Workfront Status


Locations

CL01, CL02, CL03, CL04, CL05




June 23, 2017 2:38PM MDT
[Investigating] Proofing functionality in Workfront is temporarily unavailable. We are working to resolve the situation as quickly as possible.

June 23, 2017 3:21PM MDT
[Resolved] Proofing is now functioning normally.

Incident Status

Operational


Components

ProofHQ Status


Locations

PHQ Proof Processing




June 23, 2017 9:55AM MDT
[Investigating] We are currently experiencing some delays with proof processing. The teams are investigating.

June 23, 2017 10:19AM MDT
[Resolved] The proof processing times are back to normal. The issues are now resolved
Document storage is currently unavailableComponent Disruption - SEV 3

Incident Status

Component Disruption - SEV 3


Components

Workfront Status


Locations

CL04




June 7, 2017 4:33AM MDT
[Investigating] Document storage is currently experiencing a service disruption. Customers using S3 storage may experience errors while uploading or downloading documents.

June 7, 2017 4:57AM MDT
[Resolved] The issue has been resolved.