All Systems Operational

Updated 5 minutes ago

Scheduled Maintenance

Minor DB maintenance.Scheduled Maintenance

Schedule

January 14, 2017 8:00PM - 9:00PM MST
January 15, 2017 3:00AM - 4:00AM UTC

Components

Workfront Status

Locations

CL01, CL02, CL03

Description

No user impact is anticipated for this maintenance.
Scheduled CL04 maintenance.Scheduled Maintenance

Schedule

January 18, 2017 7:00PM - 9:00PM MST
January 19, 2017 2:00AM - 4:00AM UTC

Components

Workfront Status

Locations

CL04

Description

CL04 will be temporarily offline for scheduled database maintenance.

Schedule

January 26, 2017 3:00PM - 7:00PM MST
January 26, 2017 10:00PM - 2:00AM UTC

Components

Workfront Status

Locations

CL04

Description

The EMEA sandboxes will be temporarily offline for scheduled database maintenance.

Workfront Status




Operational

ProofHQ Status




Operational

Data centers




Operational

Locations

External Services

AWS EC2

AWS S3

Rackspace

ProofHQ Uptime

100.00%




Workfront Uptime

100.00%




Avg. Response Time

95.58ms




Avg. Round Trip

183.67ms




Total Requests

1206551.75 Hits




ProofHQ Uptime

100.00%




Workfront Uptime

100.00%




Avg. Response Time

81.52ms




Avg. Round Trip

155.46ms




Total Requests

955459.49 Hits




ProofHQ Uptime

100.00%




Workfront Uptime

100.00%




Avg. Response Time

76.29ms




Avg. Round Trip

148.61ms




Total Requests

881920.14 Hits




Maintenance Windows North America: CL01 | CL02 | CL03 | ProofHQ 2nd and 4th Saturday 8:00 pm to 12:00 am MT 1st and 3rd Thursday 8:00 pm to 12:00 am MT EMEA: CL04 1st and 3rd Thursday 2:00 am to 4:00 am GMT **We infrequently schedule maintenance in the windows listed above. If down time is necessary, it will be scheduled in the corresponding window and announced on this page.**

History (Last 21 days)

Proof processing delaysComponent Disruption - SEV 3

Incident Status

Component Disruption - SEV 3


Components

ProofHQ Status


Locations

PHQ Proof Processing




January 16, 2017 7:31AM MST
January 16, 2017 2:31PM UTC
[Investigating] We are currently experiencing some issues with static proofs processing

January 16, 2017 7:55AM MST
January 16, 2017 2:55PM UTC
[Monitoring] The processing times are now back to normal. We are still monitoring the queues to make sure the problem is fully resolved.

January 16, 2017 8:35AM MST
January 16, 2017 3:35PM UTC
[Resolved] The proofs are processing as usual. The issues are fully eliminated

Incident Status

Operational


Components

ProofHQ Status


Locations

PHQ Proof Processing




January 9, 2017 3:45PM MST
January 9, 2017 10:45PM UTC
[Investigating] Due to unusually large volume of submissions some users may be experiencing longer processing times when submitting static documents

January 9, 2017 4:15PM MST
January 9, 2017 11:15PM UTC
[Identified] The team have isolated an issue on one of the processing machines.

January 9, 2017 4:45PM MST
January 9, 2017 11:45PM UTC
[Monitoring] Proof processing times are back to normal

January 9, 2017 7:30PM MST
January 10, 2017 2:30AM UTC
[Investigating] Further performance issues are observed due to high volumes of submissions

January 9, 2017 8:15PM MST
January 10, 2017 3:15AM UTC
[Monitoring] The team is monitoring the system and work to ensure the fastest processing times

January 9, 2017 11:15PM MST
January 10, 2017 6:15AM UTC
[Resolved] The processing times return back to normal

Incident Status

Operational


Components

Workfront Status


Locations

CL01




January 4, 2017 9:23AM MST
January 4, 2017 4:23PM UTC
[Investigating] Search services are experiencing technical difficulties

January 4, 2017 9:58AM MST
January 4, 2017 4:58PM UTC
[Resolved] The search service has been disruption has been identified and repaired