All Systems Operational

Updated a few seconds ago

Workfront Application Platform




Operational

Workfront API




Operational

Workfront Event Subscription




Operational

Workfront Fusion




Operational

Workfront Library




Operational

WorkfrontDAM




Operational

Workfront Proof




Operational

Workfront Non-Production




Operational

Customer Experience Site




Operational

External Services

Workfront Uptime

99.99%




Avg. Response Time

0.00ms




Avg. Round Trip

0.00ms




Total Requests

0.00 Hits




Workfront Uptime

99.95%




Avg. Response Time

0.00ms




Avg. Round Trip

0.00ms




Total Requests

0.00 Hits




Workfront Uptime

99.97%




Avg. Response Time

0.74ms




Avg. Round Trip

14.94ms




Total Requests

1960.98 Hits




Maintenance Windows North America: CL01 | CL02 | CL03 | CL05 | CL06 2nd and 4th Saturday 8:00 pm to 12:00 am MT 1st and 3rd Thursday 8:00 pm to 12:00 am MT EMEA: CL04 1st and 3rd Thursday 8:00 pm to 12:00 am GMT CL01, CL02, CL03, CL05, and CL06 Preview environments refresh on Saturday CL04 Preview environment refreshes on Friday **We infrequently schedule maintenance in the windows listed above. If down time is necessary, it will be scheduled in the corresponding window and announced on this page.**

0

Active Incidents

0

Active Maintenances

0

Upcoming Maintenances

History (Last 30 days)

CL05 Intermittently Available Degraded Performance - SEV 2

Incident Status

Degraded Performance - SEV 2


Components

Workfront Application Platform


Locations

CL05




January 16, 2020 2:49PM MST
[Investigating] CL05 is intermittently available to customers. We are actively investigating.

January 16, 2020 3:10PM MST
[Resolved] The issue has been resolved.
Event subs availability Component Disruption - SEV 3

Incident Status

Component Disruption - SEV 3


Components

Workfront Event Subscription


Locations

Workfront Event Subscription




January 15, 2020 5:37PM MST
[Investigating] Event subs may not be available to some customers. The current clusters affected are 1, 2, 3, & 5.

January 15, 2020 5:51PM MST
[Resolved] Event subs have resumed normal operations.
Intermittent 500 Download Errors in FusionComponent Disruption - SEV 3

Incident Status

Component Disruption - SEV 3


Components

Workfront Fusion


Locations

Workfront Fusion




January 14, 2020 10:09AM MST
[Investigating] Customers may receive intermittent 500 errors within Fusion. We have escalated the case to Engineers and are working on it.

January 14, 2020 11:43AM MST
[Monitoring] The intermittent 500 issues should be resolved. If you are still having seeing any problems, please contact support.

January 14, 2020 1:38PM MST
[Resolved] The issue has been resolved.
CL05 is not available Service Disruption - SEV 1

Incident Status

Service Disruption - SEV 1


Components

Workfront Application Platform


Locations

CL05




January 13, 2020 9:15AM MST
[Investigating] CL05 is currently not available. We are investigating for the cause.

January 13, 2020 9:18AM MST
[Investigating] CL05 is now accessible. We are still investigating for the cause.

January 13, 2020 9:29AM MST
[Resolved] Root cause has been identified. CL05 has returned to running normal operations.
US proofing emails may be blockedComponent Disruption - SEV 3

Incident Status

Component Disruption - SEV 3


Components

Workfront Proof


Locations

Workfront Proof




January 10, 2020 4:33PM MST
[Identified] Some email providers have blacklisted our Proofing IP's. This results in emails not being received for some customers. We are working with them to get it resolved.

January 10, 2020 5:55PM MST
[Resolved] Our IPs have been unblacklisted, we are observing that the previously affected customers are now able to receive emails. If you continue to see errors or have any other concerns, please contact support.

Incident Status

Component Disruption - SEV 3


Components

Workfront Event Subscription


Locations

Workfront Event Subscription




January 10, 2020 1:33PM MST
[Investigating] At this time Event Subscriptions is currently experiencing an issue preventing messages from flowing. Engineers are currently working towards a resolution.

January 10, 2020 1:43PM MST
[Monitoring] Event subscriptions have been restored. Delayed events based on this incident have formed into a queue of items that will take some time to catch up.

January 10, 2020 2:30PM MST
[Resolved] Incident has been resolved and event subscriptions are up to date. Please reach out to our Support team if any additional delays appear from this point.
Intermittent 500 Authorization ErrorsComponent Disruption - SEV 3

Incident Status

Component Disruption - SEV 3


Components

Workfront Fusion


Locations

Workfront Fusion




January 10, 2020 10:30AM MST
[Investigating] We are currently investigating reports of intermittent errors within FLOs. At this time engineers are looking into the source of these errors.

January 10, 2020 11:35AM MST
[Resolved] At this time engineers have resolved the intermittent errors within Fusion. If you continue to see errors or have any other concerns, please contact support.
Intermittent 500 Authorization ErrorsComponent Disruption - SEV 3

Incident Status

Component Disruption - SEV 3


Components

Workfront Fusion


Locations

Workfront Fusion




January 9, 2020 8:59AM MST
[Investigating] We are currently investigating reports of intermittent errors within FLOs. At this time engineers are looking into the source of these errors.

January 9, 2020 9:12AM MST
[Resolved] At this time engineers have resolved the intermittent errors within Fusion. If you continue to see errors or have any other concerns, please contact support.
Slow Performance on Cluster 3Component Disruption - SEV 3

Incident Status

Component Disruption - SEV 3


Components

Workfront Application Platform, Workfront API


Locations

CL03




January 7, 2020 9:50AM MST
[Investigating] The Workfront service is experiencing a performance issue. Users may see slow page loads and timeout errors when using the service. We are working to resolve the situation as quickly as possible.

January 7, 2020 9:53AM MST
[Investigating] Upgrading severity.

January 7, 2020 10:11AM MST
[Identified] Engineers are working to resolve this issue. At this time we are fully resetting the environment which will result in page not found errors during this process. We expect this to be complete within 15 minutes.

January 7, 2020 10:18AM MST
[Monitoring] At this time the maintenance process has been completed. Please contact support if you continue to experience any additional issues.

January 7, 2020 10:25AM MST
[Resolved] This incident has been resolved.
Event Subscriptions Experiencing IssuesComponent Disruption - SEV 3

Incident Status

Component Disruption - SEV 3


Components

Workfront Event Subscription


Locations

Workfront Event Subscription




January 2, 2020 1:02PM MST
[Investigating] At this time Event Subscriptions is currently experiencing an issue preventing messages from flowing. This has been occurring for approximately 10 minutes. Engineers are currently working towards a resolution.

January 2, 2020 1:15PM MST
[Resolved] Engineers have resolved an issue with an underlying component. Event Subscriptions should begin flowing as expected. No messages were lost during this timeframe. Please contact support if you continue to experience any issues.